Legal notice

Legal Notice

This website, ringartisan.com, is owned and operated by Ring Artisan (Pty) Ltd. This Legal Notice sets out the information required under Section 43 of the Electronic Communications and Transactions Act 25 of 2002 (ECTA), together with important disclaimers governing your use of this website.

Business information

Registered business name: Ring Artisan (Pty) Ltd
Registration number: 2019/172097/07
VAT number: 4530296187
Owner / Proprietor: Charen Nortje
Nature of business: Design and creation of bespoke fine jewellery, custom engagement rings, and wedding rings.

Contact details

Studio address (by appointment only): 103 Dorp Street, Stellenbosch, 7600, Western Cape, South Africa
Registered business address: 5 Kromhout Road, Die Boord, Stellenbosch, 7600 Email: hello@ringartisan.com
WhatsApp / Telephone: +27 66 244 6846
Website: ringartisan.com

Information Officer (POPIA)

In accordance with the Protection of Personal Information Act 4 of 2013 (POPIA), our designated Information Officer is Charen Nortje, who can be contacted at hello@ringartisan.com for any matter relating to the handling of your personal information.

Goods and services

Ring Artisan offers bespoke and ready-made fine jewellery, including custom engagement rings, wedding rings, and other fine jewellery pieces, using lab-grown diamonds, natural mined diamonds, and gemstones. We operate on an appointment-only basis from our Stellenbosch studio, and sell selected in-stock pieces online through this website.

Full details of our products, pricing, payment, and delivery are available throughout this website and in our Terms of Service, Shipping Policy, Returns & Refunds Policy, and Privacy Policy, which together govern any transaction with Ring Artisan.

Payment

Payments made through this website are processed via a secure, third-party payment provider. Ring Artisan does not store your card details. Further detail is set out in our Terms of Service.

Governing policies

Your use of this website and any purchase from Ring Artisan is governed by the following, which should be read together with this Legal Notice:

These can be found in the footer of our website.

Disclaimer

The information on this website is provided for general information purposes only. While we take care to ensure that the content, descriptions, and images on this website are accurate, Ring Artisan makes no warranty that the information is complete, current, or error-free.

Because our pieces are handcrafted and many are bespoke, slight variations in colour, finish, stone characteristics, and appearance may occur between the images shown on this website and the final piece. Such natural variation is a feature of handmade fine jewellery and is not a defect.

Prices and product availability are subject to change without notice. Final pricing for any custom commission is confirmed in writing before an order is placed.

Intellectual property

All content on this website — including text, graphics, logos, photographs, and designs — is owned by or licensed to Ring Artisan and is protected under South African and international intellectual property law. It may not be reproduced or used without our prior written consent. Our jewellery designs remain the intellectual property of Ring Artisan unless otherwise agreed in writing.

Limitation of liability

To the extent permitted by law, Ring Artisan will not be liable for any loss or damage arising from your use of, or reliance on, this website or its content. Nothing in this notice limits any rights you have under the Consumer Protection Act 68 of 2008 that cannot lawfully be excluded.

Governing law

This website and your use of it are governed by the laws of the Republic of South Africa, and subject to the jurisdiction of the High Court of South Africa, Western Cape Division, Cape Town.

Complaints and queries

We aim to resolve any concern promptly and respectfully. If you have a complaint or query, please contact us at hello@ringartisan.com and we will do our best to assist.

Last updated: June 2026